HARVARD UNIVERSITY Concurrent sessions will be in following locations. Please see the Summit map for more information on building locations. Center for Government and Internationa l Studies (CGIS) South, 1730 Cambr idge Street Northwest Bui lding, 52 Oxford Street Science Center, 1 Oxford Street 1:30 p.m. -Concurrent Sessions 2 What Would You Do with Five Million Hours of Computing and 50 TB of Storage? CGIS South S020 The Student IT Experience Initiative -A Case Study and Roadmap Science Center Hall D Harvard's University-wide Student Information Systems Science Center Hall B Shaping the Future of Humanitarian Action: HPCR's Experiential Learning Lab Science Center 300H Research Data Sharing: Dataverse at the Library Science Center Hall C Course Pack to iPaŽ: How HGSE Went Digital Science Center Hall E WorldMap for Research and Collaboration - A Geospatial Approach Northwest Lab B108 Driving Pedagogical Innovation with Technology Science Center Hall A Flipping the Classroom through Video Annotations Northwest Lab B101 2:35 p.m. -Concurrent Sessions 3 Bringing Curriculum to Life: Best Practices for Building Multimedia Content Science Center Hall B Going the Distance: Converting a Residential Executive Education Program into an OnlineNorthwest Lab B104 Program More than Email and Disk Space: Supporting Undergraduates in Building a Digital Portfolio CGIS South S020 Teaching in the Cloud: Using laaS in the Classroom Science Center Hall E From 200 to 17,000 Processing Cores in Five Years Northwest Lab B108 Research in the Library? Informatics Opportunities for the Present and Future Northwest Lab B101 Just One More Thing ... Enabling Seamless Mobile Integration Science Center Hall C The Harvard Web Publishing Initiatives Science Center Hall A Enterprise Business Intelligence - Current State and Future Direction Science Center Hall D Classroom Response Systems at Harvard FAS: Status and Trends Northwest Lab B106 3:40 p.m. -Reception Northwest Building 5:00 p.m.-Adjourn Concurrent Sessions 3 ADDED SPEAKER: Teaching in the Cloud: Using laaS in the ClassroomSamantha Earp, Managing Director, Academic Technology Services, Harvard University Information Technology SPEAKER CHANGE: Enterprise Business Intelligence - Current State and Future DirectionJason Shaffner, Director, Financial Systems Solutions, Harvard University Information Technology will replace Ian Wall -End 8:00 -9:00 a.m. Registration and Morning RefreshmentsANNENBERGHALL 9:00 - 9:10 a.m. Welcome SANDERS THEATER Anne Margulies, Vice President, University ChiefInformation Officer, Harvard University 9:10 - 10:10 a.m. CIO Council Panel, Discussion ofStrategic Plan SANDERS THEATER 10:10 - 11:00 a.m. Keynote Presentation SANDERS THEATER Anant Agarwal, President, edX 11:00 - 11:15 a.m. Break For a listing of exhibitor and concurrent session roomlocations, please see the conference addendum. 11:15 a.m. - Noon Concurrent Sessions 1 An Introduction to IT Service Management and the IT Infrastructure Library This session gives a high-level overview of IT Service Management (ITSM) and the IT Infrastructure Library (ITIL). We will address WHAT ITSM and ITIL are and WHY an IT organization should implement these concepts, and some ideas and recommendations on HOW\o get started. Brian Leishman, IT Service Management Analyst, Harvard University Information Technology Matthew Wollman, IT Service Management Analyst, Harvard University Information Technology SEAS Code Repository: Getting Academics to Think Like Engineers The speaker will present a new tool designed to let students, instructors and researchers share and collaborate with source code in ways that teach academics how to think like engineers. He will discuss how this open source platform similar to github has been adapted to make homework submission like a real software engineering process. This approach encourages open collaboration between students, and enables researchers to collaborate internally or publish online. Last, he willtouch on how this technology can make a "ubiquitoushome" possible at Harvard. Robert Parrott, Director of Academic Computing, School of Engineering and Applied Sciences Library Technology in Transition: The Harvard Libraryfrom an IT perspectiveThe Harvard Library is defining new strategicdirections that will align the Library with 21st Century Research Needs. Technology is a keycomponent to this ambitious agenda. Mary LeeKennedy, Senior Associate Provost for the HarvardLibrary, and Tracey Robinson, Managing Directorfor Library Technology, will present an overview andanswer questions about the reorganization of Library Technology at Harvard. The transition continuesthrough the spring and this session will provide anopportunity for interested IT staff throughout Harvard to get an up-to-date report on organization, services and high-priority IT projects. Mary Lee Kennedy, Senior Associate Provost for theHarvard Library, Office of the President and ProvostTracey Robinson, Interim Managing Director for LibraryTechnology Services, Harvard University InformationTechnology Unifying Your Learning Environment: Lessons Learnedand Best Practices HBS IT was challenged with creating a new environment that leveraged technology to increaseteam collaboration. Teams would switch regularlyand these changes had to ripple through a portfolioof solutions. Student teams and faculty cut in andacross various sections, but still had to adhere to enterprise security standards - further complicatingthe challenge, The solution also had to guaranteethis exchange of information was seamless to users. HBS IT will explore the architectural approach used toachieve its goal, including best practices and lessonslearned. David Aznavoorian, Director, Database Services and Information Security, Harvard Business SchoolDavid Goodrich, Director, Application Development, Harvard Business School IT Partnerships to Support a New CurriculumHarvard College is migrating from the undergraduateCore Curriculum to a new Program in GeneralEducation. In this presentation, learn how HUlT's Academic Technology Group partners with faculty, students and colleagues in the libraries, museums, teaching and learning center, writing program, undergraduate education office and others to help design new courses and improve existinginstructional services. Ramona Islam, Curricular Design and Research Librarian, Harvard LibraryStephanie Kenen, Associate Dean of UndergraduateEducation/Administrative Director of the Program inGeneral Education, Faculty of Arts and SciencesKatie Vale, Director, Academic Technology Services, Harvard University Information TechnologyAkiko Yamagata, Museum Educator, Harvard ArtMuseums Lessons Learned in Creating and Using the GlobalClassroom Going to class no longer means going to a classroom on campus. Videoconferencing brings faculty andlecturers into the room, while video streaming, mobilevideo conferencing and collaboration tools allowstudents at a distance to actively participate. Thetechnology is daunting but, as we have learned, it isonly part of the puzzle. In this session, we will share the lessons we have learned in designing, and then teaching and learning in Harvard's global classrooms. Len Evenchik, Assistant Dean for Distance and Innovative Education, Harvard University, Division of Continuing Education Bill Robinson, Ph.D., Software Architect and Managerof Software Development Harvard University, DCEDistance Education Program Harvard's LMS: Future Directions The emerging IT strategic plan developed by theCIO Council recognizes the learning management ecosystem as a key asset in enabling the university's goals in teaching and learning. In this session, we'll provide an update on HUlT's overall academic technology directions, with particular attention to thecentrally-provided LMS and the process for moving thatforward, in partnership with the schools. Paul Bergen, Director, iCommons, Harvard UniversityInformation TechnologySamantha Earp, Managing Director, Academic Technology Services, Harvard University InformationTechnology Harvard Faculty Finder: Enabling University-wide Faculty and Research Discovery This session introduces Harvard Faculty Finder (HFF). HFF indexes and links existing sources of faculty information across the University to provide an institution-wide view of the breadth and depth of Harvard faculty and scholarship and to help students, faculty, administrators and the general public locate Harvard faculty according to research and teaching expertise. The HFF web services interface enables other systems to extract data for use in other applications across the University. Amy Brand, Assistant Provost for Faculty Appointments, Office of the President and Provost Griffin Weber, Chief Technology Officer, Harvard Medical School Student Employees in Higher Education IT: Indispensible or Staff Narcotic? In Educause Quarterly, John Mrazek wrote, "The use of student workers was slowly destroying [his] team's reputation ..." (Mrazek, 2003) In this session, the presenter will engage Mrazek's view of student IT staffing and offer a nuanced view of student employees' strengths and weaknesses in the Harvard University IT context. Management processes will also be introduced that can foster staffing models that are beneficial to both IT departments and their student employees. Jared Thomas, Walk-In Support Center Manager, Harvard University Information Technology Noon - 1:30 p.m. Lunch and Networking EXHIBITAREA, NORTHWEST BUILDING 12:30-1:30 p.m. Exhibitor Education Sessions Searching for Search Solutions The U.S. invests 2.68 percent of its gross domestic product on publicly-funded research and development. It is clear that academic communities and research institutions are helping to lead these efforts and driveinnovation. Working with Intemet2 and other nationalresearch and education networks, Dell continues to collaborate with the global research and education community to advance innovation around big data andresearch storage services, open source frameworksfor research and academic and administrative initiatives facing institutions today. This session will discuss industry leading solutions including cloud andvirtualization and efforts with the Internets communityto even further enable the next generation of discovery. Brett Emmerton, Director, Platform Solutions, Global Education, State and Local Services, Dell A Vision: Technology Supporting the Future of Higher Education Extreme pressures are facing higher education; economic constraints, accountability, scrutiny, dynamic changing learner behaviors and disruptive technology. To meet these challenges, higher education must be as innovative, dynamic and flexible as its environment. Technologies supporting higher education must integrate and aggregate the administrative, academic and research worlds into a seamless ecosystem. Insight must be embedded in processes. Deployments must be flexible and scalable. Time-to-value for IT projects must dramatically shrink. Constituents: students, faculty, researchers, staff andexecutives must multi-task the management of their roles and responsibilities as one. Learn how Oracle innovation is today meeting the needs of the future. Joe Burkhart, Director Higher Education Solutions, Oracle Cole Clark, Global Vice President, Oracle Education and Research, Oracle 1:30 -2:15 p.m. Concurrent Sessions 2 What Would You Do with Five Million Hours of Computing and 50 TB of Storage? This talk will present the Open Science Grid and XSEDE (Extreme Science and Engineering Discovery Environment), two NSF-funded national supercomputing environments available to the Harvard community. These projects provide access to specialized hardware for capacity computing, data processing, storage and visualization. The talk will present ongoing projects and discuss how Harvard researchers, students and instructors can leverage these resources. Ian Stokes-Rees, Scientific Computing Consultant, School of Engineering and Applied Sciences The Student IT Experience Initiative - A Case Studyand RoadmapThis panel will discuss strategies to support "student involvement," one of HUlT's seven high-level goals. Topics to be covered include the role of the StudentIT Advisory Board and student IT advisers in project planning, the collection and prioritization of studentideas and strategies to tap into student creativity andtechnical expertise. We will also examine how this initiative fits in with HUlT's ongoing IT service strategyto support teaching, research and learning. Peter Baskette, Director of Service Management and Operational Integration, Harvard UniversityShannon Rice, Senior Product Manager for Academic Technology, Harvard University Information Technology Patrick Rich, Graduate Student in Linguistics/ Secretary, Graduate Student CouncilKate Stanton, Assistant Dean of Undergraduate Education, Harvard CollegeJim Waldo, Gordon McKay Professor of the Practice / Chief Technology Officer, Harvard UniversityInformation Technology Harvard's University-wide Student Information SystemsThe speakers will present the current initiative to develop a University-wide approach to StudentInformation Systems. The session will first explore thevision and strategic objectives for the project. We'll then discuss how lessons learned from recent efforts around SIS helped shape the project approach. Finally, we'll discuss the methods for ensuring cross-schooland cross-functional collaboration. Michael Burke, Registrar, Faculty of Arts and Sciences Katie Luddy, Senior Project Manager, Harvard University Information Technology Shaping the Future of Humanitarian Action: HPCR'sExperiential Learning LabOver 200,000 professionals are engaged in providing emergency relief worldwide. After decades of effortsto professionalize international responses to crises, information technology has emerged as a central tool to share knowledge and perspectives across the aid industry. Through a series of twice monthly globalwebcasts via WebEx/Twitter, video conferencing and Basecamp for working groups and animated learning modules via Articulate, HPCR's agile team has helped tofoster a global community of humanitarian professionals. James Brockman, Distance Learning Coordinator, Program on Humanitarian Policy and ConflictResearch, Harvard School of Public HealthClaude Bruderlein, Director, Program on Humanitarian Policy and Conflict Research, Harvard School of PublicHealth Dustin Lewis, Program Associate, Program onHumanitarian Policy and Conflict Research, HarvardSchool of Public Health Anaide Nahikian, Program Coordinator, Program onHumanitarian Policy and Conflict Research, HarvardSchool of Public Health Research Data Sharing: Dataverse at the Library The Dataverse Network is an open-source data repository developed at Harvard's IQSS which is usedto publish, share, cite and archive research data. The Library and IQSS are working together to offerDataverse to all Harvard researchers. In this talk, we will present the Dataverse Network from front toback, including: 1) examples of how it is being used atHarvard, 2) description and demo of the new metadataextensions and API recently available as part of v3.0release; and 3) details on the hosting architecture thatmakes the Dataverse run. We will end with a summaryof the future offerings and plans. Gustavo Durand, Dataverse Development Manager, Institute for Quantitative Social Science Wendy Gogel, Manager of Digital Content and Projects, Harvard LibraryBill Horka, Infrastructure Developer, Institute forQuantitative Social Science AlexStorer, Research Technical Consultant, Institute for Quantitative Social Science Course Pack to iPac: How HGSE Went DigitalAs part of a cross-department process improvementinitiative, HGSE recently piloted its first fully digitalcourse packs, called iPa°s, for several courses with the goal of moving all course reading materials online for fall 2012. Learn how HGSE went green, saved money, became more responsible copyright-wise, leveraged existing digital resources, honed processes, re-structured course sites and improved the student experience ... all through the iSites platform and associated library tools. Gino Beniamino, Instructional Technologist, Harvard Graduate School of Education Carol Kentner, Course Administrator, Harvard Graduate School of Education Trisha White, Technology Support Services Team Leader, Harvard Graduate School of Education WorldMap for Research and Collaboration A Geospatial Approach WorldMap is an open source, web-based GIS application developed by the Center for Geographic Analysis at Harvard University. It allows users to compile, analyze, archive, search and share over the web all types of geospatial information without the need to use difficult-to-learn GIS software. For educators, WorldMap presents a unique opportunity to analyze research data that can be spatially displayed and also be collaboratively developed. Jeff Howry, Research Associate, Semitic Museum, Faculty of Arts and Sciences and Gulf Encyclopedia for Sustainable Urbanism Graduate School of Design Driving Pedagogical Innovation with Technology Last spring, HBS infused new levels of innovation into the pedagogy of the first-year MBA. Paramount to the curriculum was creating deeper student collaboration through experiential, immersive, field- based learning. The School facilitated this learning through the development of a new set of online tools that encouraged self-reflection, peer feedback and collaboration/sharing through portals and videos spaces. MBA and HBS IT will walk you through the changing pedagogy and explore how they crafted these technology solutions to complement the goals of the new program. Susan Borges, Field Immersion Experiences for Leadership Development, Harvard Business School Elizabeth Hess, Managing Director, Educational Technology Group and Web Development, Harvard Business School Diane Sadowski, Managing Director, Project Management Office and Strategic Initiative, Harvard Business School Flipping the Classroom through Video Annotations Digital video, one of the fastest growing sourcesof media available online, is becoming an indispensable primary resource in many ofthe academic disciplines. Students now useinstructional videos to review lectures, visualize classroom cases, reexamine lab practices or learn languages. Video annotation tools in pedagogyintroduce a new model of classroom engagement transforming the unidirectional video discourse intoa bidirectional exchange and flipping the commoninstructional approach. Through video annotations, teachers can assess the level of student engagement probing misconceptions around specific topics andaddressing them in the classroom or by embeddingnew reformulated material as commentaries within the video. Teachers can further reflect on their own teaching methods based on the feedback gathered though student commentaries or questions aboutthe material. Philip Desenne, Academic Technologies Senior Product Manager, Harvard University Information Technology, Harvard University 2:15 - 2:35 p.m. Networking Break 2:35 -3:20 p.m. Concurrent Sessions 3 Bringing Curriculum to Life: Best Practices for BuildingMultimedia Content As technology matures, the appetite for dynamic, multimedia content continues to grow. Increasingly tech savvy learners drive demand for richer, more engaging educational content. Come hear how you can meet these demands in effective and appealing ways from two of Harvard Business School's multimedia experts. They'll review best practices and key learnings on technology choices, storytelling, faculty engagement, mobile development and more. Daw'd Habeeb, Lead Multimedia Developer, EducationalTechnology Group, Harvard Business School Ruth Page, Senior Multimedia Producer, Educational Technology Group, Harvard Business School Going the Distance: Converting a Residential ExecutiveEducation Program into an Online ProgramLearn how HGSE collaborated across departments and between faculty and staff to convert a long- running residential executive education program into a fully online six-week experience. We will discuss our planning/design/ development/delivery process, the technologies we used and our multi- tiered approach to faculty coaching and participant on-boarding. We will share specific plans to leveragemobile to better meet learning goals in this program, as well as plans around technology-enhancedlearning in executive education at HGSE moregenerally. Gino Beniamino, Instructional Technologist, HarvardGraduate School of Education Kristin Lofblad Sullivan, Manager of Instructional Technology, Harvard Graduate School of Education More than Email and Disk Space: Supporting Undergraduates in Building a Digital Portfolio The long-term IT commitment to students is notmuch more than an email account, storage spaceand, perhaps, a personal web page. Would students benefit from building a persistent digital portfolio of work, cutting across courses, projects and personalinterests? Can every student be given a virtual cluster of computers on their arrival that they willuse throughout their studies? What would such a system look like? How would students use it? What is in place now that could support such a goal? Couldthis benefit graduate students and faculty as well? Ian Stokes-Rees, Scientific Computing Consultant, School of Engineering and Applied Sciences Teaching in the Cloud: Using laaS in the ClassroomIn this roundtable, we'll discuss how cloud infrastructure providers are being used in courses, including local (such as OpenNebula or OpenStack) and vendor (Amazon EC2) solutions. We touch on the advantages and disadvantages of running in the cloud, including security concerns. Lastly, we will discusswhere "the cloud" is going in terms of the classroomand independent learning, and how Harvard might respond. DaWd Malan, Instructor, School of Engineering andApplied Sciences Robert Parrott, Director of Academic Computing, School of Engineering and Applied Sciences Hanspeter Pfister, Professor of the Practice, School of Engineering and Applied Sciences Jim Waldo, Gordon McKay Professor of the Practice, Chief Technology Officer, Harvard University Information Technology From 200 to 17,000 Processing Cores in Five YearsWe will discuss how we have consolidated and coordinated scattered, independent research computing assets within the sciences to provide a seamless, integrated private research computing cloud. Over 17,000 cpu now provide support for over 5,000 researchers including over 4 petabytes of storage. This distributed computing system has dramatically improved our ability to solve large data- driven and grand challenge scientific problems. We will also talk about how new data center facilities in Holyoke, MA, to open in 2013, will further increase and extend our capabilities. James Cuff, Director of Research Computing / Chief Technology Architect, Research Computing Division of Science, Faculty of Arts and Sciences Research in the Library? Informatics Opportunities for the Present and Future Long past are the days when the university library was a place for musty tomes and shushing librarians. Advances in computer science and informatics have reshaped user expectations and ushered a new age of interconnected, ubiquitous and, sometimes, magical information services. The Center for Biomedical Informatics has enjoyed a rich and collaborative relationship with the Countway Medical Library. Together, we would like to share how this relationshiphas enriched medical informatics projects, and discusshow research in these areas can benefit the core mission of the library. Daniela Bourges, Lead Architect, Center for BiomedicalInformatics, Harvard Medical SchoolJonathan Kennedy, Senior Software Engineer, Centerfor Biomedical Informatics, Harvard Medical School Dougal MacFadden, Director of Informatics Technology, Center for Biomedical Informatics, Harvard Medical School Alexa McCray, Associate Professor of Medicine atHarvard Medical School/Associate Director, Countway Library of Medicine/ Co-Director, Center for BiomedicalInformatics, Harvard Medical SchoolDaw'd Osterbur, Director of Public and Access Services, Countway Library of Medicine, HarvardMedical School Juliane Schneider, Metadata Librarian, Countway Library of Medicine, Harvard Medical School Just One More Thing . . . Enabling Seamless Mobile Integration Utilizing the latest available open standards technologies, it is now possible to create an enterprise- quality research or administrative web application that allows for the simultaneous creation of mobile iPad and iPhone versions at little extra development cost. The key is to use the correct standards. The speaker will show you how. Nick Sophinos, Technical Lead, Harvard Catalyst The Harvard Web Publishing Initiative The past few years have seen a rapidly growing need from FAS and Central Administration departments for coordinated services and support for web publishing. In the spring of 2011, Harvard University Information Technology (HUIT) and Harvard Public Affairs & Communications (HPAC) evaluated existing support for web services and made recommendations for providing additional resources to departments, centers and offices to meet their web development and maintenance needs. In partnership with The Institute for Quantitative Social Science (IQSS), this three-year initiative will define common tools and services for website publishing capable of meeting the widest possible range of departmental needs. This presentation describes the software and services that will emerge from this unique, cross- departmental partnership, and describes how we will help departments conduct business effectively and efficiently through a coherent, well-designed web presence. Ferdinand Alimadhi, Lead Application Architect, Harvard Web Publishing Initiative/ Manager of Statistical Programming, Institute for Quantitative Social Science Paul Bergen, Director, Academic Technology Services, Harvard University Information Technology Ben Sharbaugh, Digital Media Strategist, Harvard Public Affairs and Communication Amy Winder, Manager of Client Relations, Administrative Web Services, Harvard University Information Technology Enterprise Business Intelligence - Current State and Future Direction What is Enterprise Business Intelligence? We willdiscuss the Business Intelligence Roadmap for the University, including the evolution of how we access information at the University and, more importantly, how that information is used in the day- to-day running of the University. These capabilities have spanned producing simple listing reports to reports with interactive features to the enablement of longitudinal analysis. Included in this session willbe demonstrations of current reporting and new technologies on the horizon. Kathy Genovese, Business Intelligence Manager, Enterprise Data and Business Intelligence Services, Harvard University Information TechnologyIan Wall, Associate Director, Enterprise Data andBusiness Intelligence Services, Harvard UniversityInformation Technology Classroom Response Systems at Harvard FAS: Status and Trends The presentation will describe Harvard UniversityInformation Technology's experience of supportingthe Turning Technologies classroom response systemfor FAS courses after more than two years. It will alsoinclude recent developments about Learning Catalytics, new software developed by Eric Mazur's team that allows instructors to go beyond multiple-choice questions and to manage the interactive classroomthrough peer instruction. The audience will have theopportunity to experience Turning Technologies andLearning Catalytics firsthand during the presentation. Daniel Jamous, Senior Instructional Technologist, Academic Technology Services, Harvard UniversityInformation TechnologyTolu Odumosu, Post-Doctoral Fellow, School of Engineering and Applied Science, Harvard Kennedy School /Teaching Assistant, General Education, Facultyof Arts and Sciences Julie Schell, Post-Doctoral Fellow in Educational Research, School of Engineering and Applied Science 3:20 -3:40 p.m. Networking Break 3:40 -5:00 p.m. Closing Reception and Exhibit Area NORTHWEST BUILDING